Privacy Policy

Overview

Coeur d'Alene Concrete Company ("we," "us," or "our") operates the website at coeurdaleneconcretecompany.com. This Privacy Policy explains what information we collect when you visit our site or submit a request, how we use that information, and your rights regarding it. By using this site, you agree to the practices described here.

Information We Collect

We may collect the following types of information:

• Contact form submissions: When you fill out our estimate request form, we collect your name, phone number, email address, project address, and any description you provide about your project.
• Phone and email communications: If you call or email us directly, we retain records of that communication to follow up on your inquiry.
• Analytics data: We use analytics tools (such as Vercel Analytics) to collect anonymized data about page visits, browser types, and general geographic location. This data does not identify you personally.
• Cookies: Our site may use cookies or similar technologies to improve performance and remember preferences. You can disable cookies in your browser settings, though some site features may not work as intended.

How We Use Your Information

We use the information we collect to:

• Respond to your estimate requests and schedule on-site consultations.
• Communicate with you about your project, including quotes, scheduling, and follow-ups.
• Improve the content and performance of our website.
• Comply with applicable laws and regulations.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Third-Party Services

Our contact form is powered by Tally (tally.so), a third-party form service. Information submitted through this form is processed and stored by Tally in accordance with their own privacy policy. We recommend reviewing their policy at tally.so if you have questions about how your form data is handled.

We may also use Google Maps to display our office location. Google may collect data in connection with map embeds under their own privacy terms.

Data Retention

We retain contact information and project inquiry records for as long as necessary to service your project or fulfill legal obligations. If you would like your information removed from our records, contact us using the details below and we will respond within a reasonable timeframe.

Your Rights

Depending on your location, you may have rights to:

• Request access to the personal information we hold about you.
• Ask us to correct inaccurate information.
• Request deletion of your personal data, subject to legal obligations.
• Opt out of any future marketing communications (we send very few, if any).

To exercise any of these rights, contact us at team@coeurdaleneconcretecompany.com.

Children

Our website is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted information through our site, contact us and we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, the effective date at the top of this page will be updated. Continued use of the site after changes are posted constitutes acceptance of the revised policy.

Contact Us About Privacy

If you have questions or concerns about this Privacy Policy, reach us at: